Last updated: January 2024
At Alto el Corteza, we collect personal information that you voluntarily provide to us when requesting information about our retirement community. This includes your first name, last name, email address, phone number, country of origin, age, and any messages or inquiries you send us. This information is essential to provide you with personalized service and adequately respond to your retirement needs.
We use the collected information to respond to your inquiries, provide you with detailed information about our services and community, contact you to schedule visits or informational meetings, send you updates about Alto el Corteza, and improve our services. We never sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use SSL encryption to protect the transmission of sensitive data and limit access to your personal information only to authorized personnel who need to know such information to operate, develop, or improve our services.
Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some site features may not function properly without cookies.
You have the right to access, correct, update, or request deletion of your personal information at any time. You may also object to the processing of your personal information, request restriction of processing, or request portability of your data. To exercise these rights, contact us through the information provided at the end of this policy.
We retain your personal information only for as long as necessary to fulfill the purposes described in this privacy policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete it.
As we operate in Costa Rica and serve clients from the United States and Europe, your information may be transferred and processed in different countries. We ensure that any data transfer complies with applicable data protection laws and that your information is adequately protected.
Our services are directed to adults over 50 years old who are planning their retirement. We do not intentionally collect personal information from individuals under 18 years of age. If we discover that we have collected information from a minor, we will delete it immediately.
We may update this privacy policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date.
If you have questions, concerns, or requests related to this privacy policy or the handling of your personal information, contact us:
Email: info@altoelcorteza.com
Phone: +506 24473767 (Costa Rica) / +1 305-555-0123 (USA)
Address: San José, Costa Rica